Terms of service

Terms of Service

Welcome to our website. By browsing and purchasing from our online store, you agree to comply with and be bound by the following Terms of Service. 

These terms are governed by the laws of Australia, including the Australian Consumer Law (ACL).

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### 1. Australian Consumer Law (Refunds & Returns)
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. 
* **Faulty Items:** You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
* **Change of Mind:** We are not legally required to provide a refund or replacement if you simply change your mind. Please choose your items carefully.

### 2. Pricing and Payments
* All prices listed on our website are displayed in Australian Dollars (AUD).
* Prices include Goods and Services Tax (GST) where applicable.
* We reserve the right to change prices at any time without prior notice. 
* Payments must be cleared in full before orders are dispatched.

### 3. Shipping and Delivery
* We ship packages domestically within Australia using Australia Post.
* Delivery timeframes provided at checkout are estimates only. We are not liable for delayed deliveries caused by third-party carrier networks.
* Ensure your delivery address is entered correctly at checkout. We cannot be held responsible for parcels delivered to an incorrectly entered address.

### 4. Intellectual Property
* All content on this website, including product descriptions, images, logos, and graphics, is our intellectual property. 
* You may not copy, reproduce, or use any of our content for commercial purposes without our express written consent.

### 5. Changes to Terms
* We reserve the right to update or modify these Terms of Service at any time. 
* Any updates will be posted directly to this page and take effect immediately upon publishing.

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**Contact Us**
If you have any questions about our Terms of Service, please contact us via our website customer support channel.